A Study of Impact of Instant Messaging on Job Performance Through Employee Empowerment

This electronic document is a "live" template and already defines the components of your paper [title, text, heads, etc.] in its style sheet. The Internet has revolutionized the way we communicate. In particular, Instant Messaging (IM) as a social media platform can meet the demands of omnipresent communication, and hence constantly using IM has become routine activities of most people. Through constantly receiving organizational ingredients with IM, employees may feel equipped with more job related knowledge, closely connected with the organization and authorized in decision making. There have been few studies that directly discussed the use of IM at work in view of employee empowerment, therefore, this study is aimed to provide some insight into this issue to show how the employee could feel empowered. This study is to explore the impact of employees' usage of IM as a communication tool on employee behavior from the perspective of "employee empowerment" with the following purposes: (1) the IM usage with the relationship of "job satisfaction", "job performance" and "organizational commitment" (2) the impact of the IM usage on employee empowerment (3) with the relationship of "IM usage" and "Empowerment", "Job Satisfaction", "Job Performance" as well as "Organizational Commitment."