Integrating value analysis and quality function deployment for evaluating design alternatives

This paper presents a hybrid framework that integrates value analysis and decision making for eliciting and evaluating design alternatives. Value analysis approach relies on the integration of the functional analysis through the systematic use of the functional analysis system technique and quality function deployment. This value analysis methodology enables customer requirements to be linked to specific design alternatives during the project design stage. The degree of project complexity will affect the number of design alternatives to be evaluated. As such, the data envelopment analysis (DEA) is incorporated as a decision support tool to evaluate the degree to which each design alternative satisfies the customer requirements. DEA is used to calculate a customer requirement efficiency index for each alternative. This index is a measure of how well a particular alternative achieves the requirements taking into account its overall cost. The framework was successfully used on a high-tech research facility construction project.