Analysis and Evaluation of Barriers Influencing Blockchain Implementation in Moroccan Sustainable Supply Chain Management: An Integrated IFAHP-DEMATEL Framework

Blockchain technology has received wide attention during recent years, and has huge potential to transform and improve supply chain management. However, its implementation in the SSCM (Sustainable Supply Chain Management) strategy is sophisticated, and the challenges are not explored very well, especially in the Moroccan context. To this end, the chief objective of the current endeavor is to investigate the barriers that hinder the adoption of blockchain technology in SSCM from the Moroccan industry and service sectors' perspective. Based on a comprehensive literature search and the use of experts' viewpoints, the barriers affecting the successful implementation of blockchain are classified into three categories called TEO: technological and system, environmental, and intra-organizational dimensions. In this context, a fuzzy group decision-making framework is organized by combining DEMATEL (Decision-Making Trial and Evaluation Laboratory) and IFAHP (Intuitionistic Fuzzy Analytic Hierarchy Process). The IFAHP technique helps to determine the importance/priorities of barriers affecting blockchain adoption, while the DEMATEL technique forms the cause-effect interconnections between these barriers and classifies them concerning the degree of importance and relationships. The results reveal that 'government policy and support' and 'challenges in integrating sustainable practices and blockchain technology through SCM' are significant adoption barriers of blockchain in Moroccan SSCM. The proposed solution can support industrial decision makers to form flexible short- and long-term decision-making strategies to efficiently manage a sustainable supply chain.