Applying systems thinking in the evaluation of organizational learning and knowledge creation

Organizational teaming and ability continuously create new knowledge are important factors in achieving sustainable competitive advantage. It is important that the environment for learning and knowledge creation is analyzed in order to direct development efforts towards right areas. This can be very difficult because organization's environment is of highly abstract nature. In this paper, we present a new kind of co-expert system which can be used to form a bottom-up view of organization's learning and knowledge-creating environment. With the help of this co-expert system a new kind of meta-classification to the responsive environment for learning and knowledge creation is formed. This new methodology can be used to capture a systemic view of organization's environment. The first preliminary tests of the system have also been made.