A Theoretical Model of Intercultural Business Communication Competence

Although there exists much study on communication, intercultural communication and intercultural communication competence in the intercultural scholarship, the research on the key components of intercultural business communication competence is limited. This paper attempts to address this gap. Based on the literature review about international business practitioners' intercultural competence, the interpersonal communication competence model and the results of a semi-structured interview with Chinese international business practitioners, the authors propose a theoretical model of intercultural business communication competence. Three dimensions are included in the model: the cognitive ability, the motivation dimension and the behavioral ability.