Mathematical Programming-Based Sales and Operations Planning at Vestel Electronics

被引:9
|
作者
Taskin, Z. Caner [1 ]
Agrali, Semra [2 ]
Unal, A. Tamer [1 ]
Belada, Vahdet [3 ]
Gokten-Yilmaz, Filiz [3 ]
机构
[1] Bogazici Univ, Dept Ind Engn, TR-34342 Istanbul, Turkey
[2] Bahcesehir Univ, Dept Ind Engn, TR-34353 Istanbul, Turkey
[3] Vestel Elect, TR-45030 Manisa, Turkey
关键词
sales and operations planning; decision support system; television industry; mathematical programming;
D O I
10.1287/inte.2015.0793
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
We investigate the sales and operations planning (S&OP) process at Vestel Electronics, a major television manufacturer located in Turkey. The company has a large product portfolio because its products have many configuration options, and its product portfolio changes rapidly as a result of technological advances. Demand volatility is high, and materials procurement requires long lead times. Hence, the S&OP process is critical for efficient management of company resources and its supply chain and to ensure customer satisfaction. We devise a mathematical programming formulation for Vestel's S&OP process and describe our experience in implementing a decision support system (DSS) based on our optimization model. We fully implemented and deployed our DSS at Vestel, which has used it every day since 2011.
引用
收藏
页码:325 / 340
页数:16
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