New approach for online case-based reasoning Web-services in knowledge management applications

The findings presented in this paper are the results of a European project in which the authors participated [1]. Consequently, and on the basis of this former RTD actions, [2, 3, 4] the authors present in this paper an enhancement on a specific type of decision support methodology - a new approach in Case Based Reasoning (CBR) for general application in decision supported information retrieval. The realisation trait of this system is the use of a closed loop approach considering and taking into account statistically evaluated user and experience feedback information implicitly. This closed loop structure assures stable, yet dynamically growing internal case bases and optimal adaptation to the user's systems needs. Furthermore, a description will be given for introducing the CBR methodology as decision- making and inferencing unit in web-service composing techniques.