Research-based guidelines for evaluating educational service website: case study of Thailand cyber university project

The research aims to develop User Interface (UI) guidelines and a prototype for evaluating an educational service website. Thailand Cyber University Project (TCU) under Office of the Higher Education Commission, Thailand was used as a resource of detailed examination in this research. The guidelines development based on quantitative and qualitative data collected from the 3 data sources (n=139,482, n=7,147, and n=188,428 respectively) during the last 3 years. After the data were analyzed; the guidelines were developed; the prototype was tested by 107 users; and they were approved by the experts. Both the guidelines and the prototype were focused on 3 perspectives: technology, pedagogy, and accessibility, as detailed in the article. (C) 2015 The Authors. Published by Elsevier Ltd.