Supporting Knowledge-intensive Collaboration through Interactive Dynamic Diagrams

Many current collaboration and meeting tools are static or rigid. In this paper we argue that interactive methods can improve real-time team collaboration. We propose three dynamic diagrams that assist teams in their problem solving activities. Specifically we present the Roper Consumer Styles dynagram for greater client focus, the Sankey dynagram for idea and target matching, and the Confluence dynagram for solution design. We report from application experiences with these techniques in group collaboration and provide three underlying principles for the design of such visual collaboration tools.