Handling Personal Injury Claims PICE

被引：0
|
作者：
van Zeeland, Corry [1 ]
Leenes, Ronald [2 ]
van Veenen, Jelle [2 ]
van der Linden, Janneke [1 ]
机构：
[1] Tilburg Univ, Fac Law, CORE Justice Res Grp, NL-5000 LE Tilburg, Netherlands
[2] Tilburg Univ, Fac Law, TILT Tilburg Inst Law Technol & Soc, Tilburg, Netherlands
来源：
LEGAL KNOWLEDGE AND INFORMATION SYSTEMS | 2006年 / 152卷
关键词：
insurance; online dispute resolution; dialogue system; application;
D O I：
暂无
中图分类号：
TP18 [人工智能理论];
学科分类号：
081104 ; 0812 ; 0835 ; 1405 ;
摘要：
The handling of complex Personal Injury Claims is a complicated, confusing. challenging, and sometimes nasty procedure. This paper describes a project in which all relevant stakeholders collaborate to improve the procedure by establishing a Code of Conduct, the core ideas of which are implemented in a web-application, PICE-Personal Injury Claims Express. It discusses the core ideas, the application and the initial results of a pilot project.
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页码：131 / +
页数：2
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