A formal model of trust based on outcomes

被引:322
|
作者
Bhattacharya, R [1 ]
Devinney, TM
Pillutla, MM
机构
[1] Univ New S Wales, Australian Grad Sch Management, Kensington, NSW 2033, Australia
[2] Hong Kong Univ Sci & Technol, Hong Kong, Peoples R China
来源
ACADEMY OF MANAGEMENT REVIEW | 1998年 / 23卷 / 03期
关键词
D O I
10.2307/259289
中图分类号
F [经济];
学科分类号
02 ;
摘要
The study of trust has occupied scholars from a number of disciplines, who have made limited attempts at integrating the different streams. One reason for lack of integration is that no clear definition of trust exists. In this article we grapple with this issue by going back to first principles to derive a: mathematically precise and statistically rigorous definition of trust. In giving a: rigorous meaning of trust, we also capture the key elements of the concept as highlighted by various disciplinary lenses. Our definition of trust, although rationally based, is consistent with many of the findings of earlier behavioral and sociological research. Its contribution is in adding precision and richness to our understanding of how trust is created and maintained in various social and economic interactions.
引用
收藏
页码:459 / 472
页数:14
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