Automating Cloud Service Level Agreements using Semantic Technologies

被引:11
|
作者
Joshi, Karuna Pande [1 ]
Pearce, Claudia [1 ]
机构
[1] Univ Maryland Baltimore Cty, CSEE Dept, Baltimore, MD 21228 USA
关键词
Cloud computing; semantic cloud services; cloud service level agreements; semantic web;
D O I
10.1109/IC2E.2015.63
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Cloud related legal documents, like terms of service or customer agreement are usually managed as plain text files. Hence extensive manual effort is required to monitor the cloud service performance by cross referencing the metrics and measures agreed upon in these documents. We have significantly automated the process of managing and monitoring cloud Service Level Agreements (SLA) using semantic web technologies like OWL, RDF and SPARQL. In this paper, we describe in detail the cloud SLA ontology and the prototype that we have developed to illustrate how the SLA measures can be automatically extracted from legal Terms of Service that are available on cloud provider websites.
引用
收藏
页码:416 / 421
页数:6
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