FENICS IP telephony services

The Japanese broadband Internet market has been increasing dramatically since ADSL (Asymmetric Digital Subscriber Line) services started in 2000, and its growth is currently the fastest in the world. The main factors driving this growth are the Japanese Government's "e-Japan Strategy," technology innovations, and a cheap usage rate. IP telephony services started emerging in 2002 based on the development of the broadband Internet market. The IP telephony services market in, Japan is also increasing dramatically because of its low costs and cheap usage rates. Fujitsu is committed to providing its customers with the best outsourcing services by exploiting IP telephony. Fujitsu created the FENICS IP Telephony Services so that enterprise customers can exploit IP telephony technology, broadband Internet technology, and Fujitsu's knowledge of outsourcing and the network services business. In the short time that this service has been available, it has already become the market leader. The key feature of the FENICS IP Telephony Services is that it enables customers to reduce their total costs and simultaneously accelerate their business operations. This paper describes the background of IP telephony services in Japan and outlines the FENICS IP Telephony Services and some related best practices.