Anticipated emotion in consumers' intentions to select eco-friendly restaurants: Augmenting the theory of planned behavior

被引:288
|
作者
Kim, Yong Joong [1 ]
Njite, David [2 ]
Hancer, Murat [1 ]
机构
[1] Oklahoma State Univ, Sch Hotel & Restaurant Adm, Stillwater, OK 74078 USA
[2] Univ New Orleans, Lester E Kabacoff Sch Hotel Restaurant & Tourism, New Orleans, LA 70148 USA
关键词
Eco-friendly restaurant; Emotion; Theory of planned behavior; FOOD-CONSUMPTION; GREEN HOTEL; REGRET; ATTITUDE; BELIEFS; CHOICE; NORMS; PAY;
D O I
10.1016/j.ijhm.2013.04.004
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study proposes and explores an emotion-related theoretical framework based on the theory of planned behavior (TPB) model to examine the relationship between the variables and explain consumers' acceptance of and engagement in ecological behavior. This study augments the TPB with the construct anticipated regret and examines TPB's predictive power of consumer intentions to select eco-friendly restaurants. The results suggest that decision-making models such as the TPB incorporate anticipated emotion. The findings provide further insight into the consumers' decision-making processes which is essential for the development of green marketing strategies in the restaurant context. (c) 2013 Elsevier Ltd. All rights reserved.
引用
收藏
页码:255 / 262
页数:8
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