Modernization of the management system in self-government administration, as part of the implementation of the Smart Governance policy on the example of Siedlce and Ostroleka

Smart Governance is one of the key areas for the development of the Smart City concept. It is a sector in which citizens participate in decisions about urban development. Smart Governance improves the quality of public and social services, and by using state-of-the-art technologies, enables the implementation of electronic Services that enhance the capacity of local government. The evaluation will be conducted by the municipal authorities of Siedlce and Ostroleka in terms of strengthening the potential of the Commune of the City of Siedlce and the Commune of Ostroleka the functioning, quality and availability of public services. The evaluation also concerned the improvement of the competence of employees in the use of the Internet for the provision of public services.The aim of this article is to analyze the "Efficient Office" program implemented between 01.02.2014 and 18.09.2015 jointly by the City of Ostroleka and Siedlce.