Online physician reviews: is there a place for them?

被引：25
|
作者：
Murphy, Gregory P. [1 ]
Radadia, Kushan D. [2 ]
Breyer, Benjamin N. [3 ]
机构：
[1] Washington Univ, Div Urol Surg, St Louis, MO 63130 USA
[2] Rutgers Robert Wood Johnson Med Sch, Div Urol, New Brunswick, NJ USA
[3] Univ Calif San Francisco, Dept Urol, San Francisco, CA 94143 USA
来源：
RISK MANAGEMENT AND HEALTHCARE POLICY | 2019年 / 12卷
关键词：
online reviews; physician ratings; web-based physician rating systems;
D O I：
10.2147/RMHP.S170381
中图分类号：
R19 [保健组织与事业（卫生事业管理）];
学科分类号：
摘要：
Web-based physician ratings are increasingly popular but imperfect proxies for clinical competence. Yet they provide valuable information to patients and providers when taken in proper context. Providers need to embrace the reviews and use them to enact positive change in order to improve the quality of our patients' experience. Patients need to realize the limitations of online ratings, particularly with smaller sample size and be discerning about the reasons behind the review.
引用
收藏
页码：85 / 89
页数：5
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