Enhancing patient safety and quality of care by improving the usability of electronic health record systems: recommendations from AMIA

被引:348
|
作者
Middleton, Blackford [1 ]
Bloomrosen, Meryl [2 ]
Dente, Mark A. [3 ]
Hashmat, Bill [4 ]
Koppel, Ross [5 ]
Overhage, J. Marc [6 ]
Payne, Thomas H. [7 ]
Rosenbloom, S. Trent [8 ]
Weaver, Charlotte [9 ]
Zhang, Jiajie [10 ]
机构
[1] Harvard Univ, Sch Med, Partners HealthCare Syst, Wellesley, MA USA
[2] AMIA, Bethesda, MD USA
[3] GE Healthcare IT, Boston, MA USA
[4] CureMD, New York, NY USA
[5] Univ Penn, Dept Sociol, Philadelphia, PA 19104 USA
[6] Siemens Hlth Serv HS, Business Unit, Malvern, PA USA
[7] UW Med, Informat Technol Serv, Seattle, WA USA
[8] Vanderbilt Univ, Med Ctr, Dept Biomed Informat, Nashville, TN USA
[9] Gentiva Hlth Serv, Sch Biomed Informat, Atlanta, GA USA
[10] Univ Texas Hlth Sci Ctr Houston, Houston, TX USA
关键词
PHYSICIAN ORDER ENTRY; INFORMATION-TECHNOLOGY; UNINTENDED CONSEQUENCES; ALERTS; IMPACT; PERFORMANCE; DESIGN; MODEL; EHR; IMPLEMENTATION;
D O I
10.1136/amiajnl-2012-001458
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
In response to mounting evidence that use of electronic medical record systems may cause unintended consequences, and even patient harm, the AMIA Board of Directors convened a Task Force on Usability to examine evidence from the literature and make recommendations. This task force was composed of representatives from both academic settings and vendors of electronic health record (EHR) systems. After a careful review of the literature and of vendor experiences with EHR design and implementation, the task force developed 10 recommendations in four areas: (1) human factors health information technology (IT) research, (2) health IT policy, (3) industry recommendations, and (4) recommendations for the clinician end-user of EHR software. These AMIA recommendations are intended to stimulate informed debate, provide a plan to increase understanding of the impact of usability on the effective use of health IT, and lead to safer and higher quality care with the adoption of useful and usable EHR systems.
引用
收藏
页码:E2 / E8
页数:7
相关论文
共 50 条
  • [1] Improving Electronic Health Record Usability and Safety Requires Transparency
    Ratwani, Raj M.
    Hodgkins, Michael
    Bates, David W.
    [J]. JAMA-JOURNAL OF THE AMERICAN MEDICAL ASSOCIATION, 2018, 320 (24): : 2533 - 2534
  • [2] Enhancing Electronic Health Record Usability in Pediatric Patient Care: A Scenario-Based Approach
    Patterson, Emily S.
    Zhang, Jiajie
    Abbott, Patricia
    Gibbons, Michael C.
    Lowry, Svetlana Z.
    Quinn, Matthew T.
    Ramaiah, Mala
    Brick, David
    [J]. JOINT COMMISSION JOURNAL ON QUALITY AND PATIENT SAFETY, 2013, 39 (03): : 129 - +
  • [3] The Need to Optimize the Electronic Health Record: Usability Issues in Legacy Systems Can Compromise Patient Safety
    Meehan, Rebecca
    [J]. PROCEEDINGS OF THE 13TH INTERNATIONAL JOINT CONFERENCE ON BIOMEDICAL ENGINEERING SYSTEMS AND TECHNOLOGIES, VOL 5: HEALTHINF, 2020, : 609 - 613
  • [4] Improving Pediatric Electronic Health Record Usability and Safety Through Certification Seize the Day
    Ratwani, Raj M.
    Moscovitch, Ben
    Rising, Josh P.
    [J]. JAMA PEDIATRICS, 2018, 172 (11) : 1007 - 1008
  • [5] Electronic Health Records: Improving Patient Safety and Quality of Care in Texas Acute Care Hospitals
    Bourgeois, Stacy
    Yaylacicegi, Ulku
    [J]. INTERNATIONAL JOURNAL OF HEALTHCARE INFORMATION SYSTEMS AND INFORMATICS, 2010, 5 (03) : 1 - 13
  • [6] Recommendations for Promoting Quality and Safety in Health Care Systems
    Stalter, Ann M.
    Mota, Altagracia
    [J]. JOURNAL OF CONTINUING EDUCATION IN NURSING, 2017, 48 (07): : 295 - 297
  • [7] Electronic Health Record Usability Contributions to Patient Safety and Clinician Burnout: A Path Forward
    Schwappach, David
    Ratwani, Raj
    [J]. JOURNAL OF PATIENT SAFETY, 2023, 19 (05) : 338 - 339
  • [8] What is Clinical Safety in Electronic Health Care Record Systems?
    Davies, George
    [J]. SAFETY-CRITICAL SYSTEMS: PROBLEMS, PROCESS AND PRACTICE, 2009, : 167 - 175
  • [9] The electronic health record as a catalyst for quality improvement in patient care
    Payne, Thomas H.
    [J]. HEART, 2016, 102 (22) : 1782 - 1787
  • [10] Enhancing Patient Care: a practical guide to improving quality and safety in hospitals
    Morton, John
    [J]. NEW ZEALAND MEDICAL JOURNAL, 2010, 123 (1321) : 128 - 128