Competitive intelligence, knowledge management and coopetition The case of European high-technology firms

Purpose - Competitive intelligence (CI) includes all the information and knowledge in a business. It enables the creation, perpetuation and transmission of knowledge coming from markets and corporate stakeholders. Therefore, it seems appropriate to consider the following question: what are the levers of a CI process on knowledge management in a coopetitive context? The paper aims to discuss this issue. Design/methodology/approach - To answer this question, the authors conducted an empirical study with a sample of 153 high-tech firms in Europe. Findings - The results identify four business groups according to levels of monitoring and cooperation between firms, and three types of supervision in business networks. Originality/value - This paper brings together the concepts of knowledge management and CI within firms that have adopted a coopetitive behaviour.