BPR implementation in Europe: the adaptation of a management concept

被引:11
|
作者
Albizu, E
Olazaran, M
机构
[1] Univ Basque Country, Sch Ind Relat, Dept Business Management, Bilbao 48080, Spain
[2] Univ Basque Country, Dept Sociol, Donostia San Sebastian 20015, Spain
[3] Univ Basque Country, ILCLI Res Inst, Donostia San Sebastian 20015, Spain
关键词
D O I
10.1111/j.1468-005X.2006.00162.x
中图分类号
TB18 [人体工程学];
学科分类号
1201 ;
摘要
This paper analyses Business Process Re-engineering (BPR) implementation in 20 European firms. In contrast with the radical postulates of the early orthodox literature, the findings reveal that BPR was used in a preventive way, with implementation time lengths directly related to the scope of the organisational changes attempted and generating moderately positive results according to corporate performance indicators, with relatively low social cost.
引用
收藏
页码:43 / 58
页数:16
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