Crowdsourcing System on Measuring Quality of Experience for Internet Video Streaming

This paper proposes a crowdsourcing system that can provide Internet streaming media companies with the ability to assess users' Quality of Experience (QoE) when they are watching the company's online video streaming at their residences. To validate the effectiveness of the system, a resident measuring device and crowdsourcing applications on users' end device are implemented with several scenario experiments to measure objective metrics and subjective metrics. Experiment results show approximately 81-100% accuracy of participant assessments when comparing with the standard assessment values.