Safe scheduling: Setting due dates in single-machine problems

We consider single-machine stochastic scheduling models with due dates as decisions. In addition to showing how to satisfy given service-level requirements, we examine variations of a model in which the tightness of due-dates conflicts with the desire to minimize tardiness. We show that a general form of the trade-off includes the stochastic E/T model and gives rise to a challenging scheduling problem. We present heuristic solution methods based on static and dynamic sorting procedures. Our computational evidence identifies a static heuristic that routinely produces good solutions and a dynamic rule that is nearly always optimal. The dynamic sorting procedure is also asymptotically optimal, meaning that it can be recommended for problems of any size. (C) 2008 Elsevier B.V. All rights reserved.