Capabilities for e-Health Collaboration; a Study of Inter-municipal Networks in Norway

The purpose of this paper is to use the information systems- and management literature and cross-sectional case studies to construct a model of the concepts and factors impacting of e-health technology enabled service innovation. The model and the findings of this study should be of general interest to both researchers and practitioners internationally and in Norway. The Dynamic Capabilities View (DCV) models goal of more cost efficient processes has reference to the familiar challenges of health care in an aging population; lack of hands and rising costs. These perspectives are summarized in a testable model based on the DCV and this explorative study. Through this research, the authors have focused on finding the transmission mechanism between alliance orientation and process orientation. It is identified as organizational learning. This research has also shown that a lack of a central goal mission and planning structures hampers this desired transmission.