Technology Management and the Performance of Small and Medium Enterprises in the Consulting Engineering Industry in South Africa

This paper reports on a research study focusing on the influence of innovation and strategic tools in the performance of small and medium enterprises in the consulting engineering industry in South Africa. The study consisted of a Delphi survey aimed at providing clarity on the following two aspects. Firstly, the variables best defining performance in this industry were ranked by a panel of experts. Secondly, by applying this common understanding of performance, the factors influencing the performance in the industry were ranked in terms of importance. Aspects such as engineering expertise, resource availability, innovation and strategic management tool usage were specifically included in the factors considered. This was done to gain a better understanding of the deemed importance of these technology management aspect in this industry.