Factors Affecting Citizens' Adoption of e-Government Moderated by Socio-Cultural Values in Saudi Arabia

This study aims to consider the problems associated with the low response of citizens to the adoption of e-Government in developing Arab countries, with a predominant focus on the Kingdom of Saudi Arabia. The study has validated the Unified Theory of Acceptance and Use of Technology (UTAUT) in Saudi Arabia and has extend the theory by including further variable such as the trust, compatibility, awareness and the service quality which proposed to influence citizens adoption of e-Government in Saudi Arabia. As the adoption consider as an efficient method to evaluate the success of the implementation. It is necessary for this new innovation to be tailored to citizens' wishes, and taking into account the religious, cultural, traditional and other beliefs to ensure the widespread adoption of this innovation. The finding reveals that performance expectancy is the strong predictor of the intention to use e-Government followed by the trust of the internet. On the other hand, intention to use behaviour, computer self-efficacy and availability of resources found to be significant predictors of the usage behaviour.