The Impact of Human Resources and Total Quality Management on the Enterprise

被引：24
|
作者：
Izvercian, Monica [1 ]
Radu, Alina [1 ]
Ivascu, Larisa [1 ]
Ardelean, Ben-Oni [2 ]
机构：
[1] Politehn Univ Timisoara, Timisoara 300191, Romania
[2] Inst Teol Baptist, Bucharest 010251, Romania
来源：
CHALLENGES AND INNOVATIONS IN MANAGEMENT AND LEADERSHIP 12TH INTERNATIONAL SYMPOSIUM IN MANAGEMENT | 2014年 / 124卷
关键词：
total quality management; human resource; sustainability; continous emprovement; competitiveness; conceptual model; SUSTAINABLE DEVELOPMENT;
D O I：
10.1016/j.sbspro.2014.02.456
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
Today's highly competitive environment forces enterprises to pay attention to quality and human resources needs in order to be sustainable. This paper presents the view of the authors with respect to the relationship that exists between total quality management, human resources management, competitiveness and ISO 9000 and the impact of this relationship on the sustainability of the enterprise. The proposed conceptual models will help the persons of interest to have a better understanding of the relationship between the practices and step by step implementation to improve business performance. (C) 2014 The Authors. Published by Elsevier Ltd.
引用
收藏
页码：27 / 33
页数：7
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