A VIRTUAL REALITY APPROACH FOR USABILITY ASSESSMENT OF A WHEELCHAIR-MOUNTED ROBOT MANIPULATOR

This work concerns the usability assessment of two control devices for a wheelchair-mounted robot manipulator aimed at assisting physical disabled people. The assessment of the usability is a crucial issue for the design of such products, since they communicate with their users not only through their shape, but especially through their control interfaces. In a first phase, the study focuses on defining a synthetic usability index on the basis of the methodologies currently in use. In a second phase, some experiments in Virtual Reality (VR) have been carried out. The use of VR technologies for the collection of the experimental data has been fundamental in terms of safety, costs and repeatability of the tests. Another important result has been the reduction of the sources of noise, thanks to preliminary simulations in VR and non-invasive questionnaires and interviews for capturing the subjective perceptions of users. Finally, it is worth noticing that the developed model may show its validity also in evaluating the usability of other products. Indeed, it provides a basis for a more extensive use of VR experiments for evaluating different design solutions in terms of global usability requirements.