Exploring and Addressing Faculty-to-Faculty Incivility: A National Perspective and Literature Review

被引:65
|
作者
Clark, Cynthia M. [1 ]
Olender, Lynda [3 ,4 ]
Kenski, Diane [2 ]
Cardoni, Cari [2 ]
机构
[1] Boise State Univ, Sch Nursing, Boise, ID 83725 USA
[2] St Lukes Reg Med Ctr, Boise, ID USA
[3] Seton Hall Univ, S Orange, NJ 07079 USA
[4] Rockefeller Univ Hosp, New York, NY 10021 USA
关键词
NURSING-EDUCATION; CIVILITY; CLASSROOM; GUIDE;
D O I
10.3928/01484834-20130319-01
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
This is the first-known quantitative study to measure nursing faculty perceptions of faculty-to-faculty incivility. A total of 588 nursing faculty representing 40 states in the United States participated in the study. Faculty-to-faculty incivility was perceived as a moderate to serious problem. The behaviors reported to be most uncivil included setting a coworker up to fail, making rude remarks or put-downs, and making personal attacks or threatening comments. The most frequently occurring incivilities included resisting change, failing to perform one's share of the workload, distracting others by using media devices during meetings, refusing to communicate on work-related issues, and making rude comments or put-downs. Stress and demanding workloads were two of the factors most likely to contribute to faculty-to-faculty incivility. Fear of retaliation, lack of administrative support, and lack of clear policies were cited as the top reasons for avoiding addressing the problem of incivility.
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页码:211 / 218
页数:8
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