Healthcare Professionals' Views on Security - A Text Analytical Approach

Technological advancement has revolutionized patient care. With massive amount of data collected patients, personalized treatment can be provided. However, technology is a double-edge sword. Both news and media report the significant impact of security breaches, study of security is needed and as our work, life and health continually rely on more technologies, any breach or failure of the system could create disastrous impact. In this paper, we use a text analytic approach to study healthcare professionals' view on security. Data were collected from 50 healthcare professionals with an average work experience of 17.5 years. A total of 145 posts were analyzed. The results indicate that healthcare organizations need to invest on employee training on security, developing standards in healthcare terminologies as well as security and privacy policies related to mobile and social media use.