The role of consumer-cause identification and attitude in the intention to purchase cause-related products

被引:25
|
作者
Duarte, Paulo Alexandre de Oliveira [1 ]
Costa e Silva, Susana [2 ]
机构
[1] Univ Beira Interior, NECE Res Ctr Business Sci, Covilha, Portugal
[2] Univ Catolica Portuguesa, Catolica Porto Business Sch, Porto, Portugal
关键词
Consumer behaviour; Corporate social responsibility; Attitude; Purchase intention; Cause-related marketing; Consumer-cause identification; CORPORATE SOCIAL-RESPONSIBILITY; PROCESS MODEL; IDENTITY; COMPANY; CSR; FIT; RESPONSES; PHILANTHROPY; ASSOCIATIONS; SPONSORSHIP;
D O I
10.1108/IMR-04-2018-0159
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose The purpose of this paper is to extend prior research on the influence of consumer-cause identification on the intention to purchase products from the companies supporting the cause and re-evaluates the role of attitude toward the cause as a mediator of the relationship between identification and intention to purchase. Design/methodology/approach Using a questionnaire, a sample of 156 Portuguese consumers evaluated their personal identification and attitude to one of four causes. Partial least squares path modeling was used to evaluate the proposed conceptual model. Findings The results reveal that more than identification, a positive attitude is vital to be able to predict the intention to purchase. Together, consumer-cause identification and attitude explain 35.1 percent of the variance in purchase intention. The findings show also that attitude acts as a mediator in the relationship between the identification with the cause and intention to purchase. Several differences regarding gender and age are also revealed. Originality/value While the majority of studies were single cause evaluations, the current results are based on the assessment of multiple causes. Consequently, the findings are more comprehensive and robust, providing important insights to researchers. The conclusions confirm within a wider context the role of attitude as a mediator of the identification and intention to purchase and can further assist companies in designing better targeted cause-related marketing campaigns.
引用
收藏
页码:603 / 620
页数:18
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