Using SCOR model to gain competitive advantage: A Literature review

In a developing and globalizing world, there is a fierce competition between the supply chains of the companies. The supply chain of a product involves activities from manufacturing raw materials to a final product which is eventually delivered to end user. The Supply-Chain Operations Reference (SCOR) provides a standard description of supply chain processes, performance metrics, best practice and enabling technologies. The basic structure of the reference model inspects the five supply-chain processes: Plan, Source, Make, Deliver, and Return. The purpose of this study is to develop and show application of the SCOR model for the companies. In this study, articles on SCOR model are evaluated. Observations and recommendations are shared according to the research gaps in the literature. (C) 2016 The Authors. Published by Elsevier Ltd.