The Role of Supply Chain Management Practices (SCMPs) on Supply Chain Operational Performance (SCOPer) in Automobile Industry in India

In the modern era of competition and varying business conditions in the twenty first century, automobile OEMs are facing issues such as shift of BSI-IV engines to BSI-VI engines, demand crisis, economic slowdown, and global covid-19 pandemic and at the same time, consumer's expectations are increasing. These things have put a lot of pressure on automobile industry to cater the fast and changing needs of the consumers at competitive price. In the automobile industry, normally vehicles are designed & build to keep in mind the global demand as well to avoid creating a brand new setup for global demand and hence its supply chains have become more complex. The recent economic slowdown in India has put pressure on automobile industry OEM's as well as supplier's top leadership to make right decisions about their supply chains for improved performance. During the exploration of the literature, it was also found that using the various supply chain management (SCM) practices improves supply chain operational performance (SCOPer) and hence supply chain's productivity, profitability, reliability, visibility and efficiency etc. Hence, best SCM practices implementation is essential for the organization to grow & sustain with competition. Few gaps were found during the literature review such as lack and effectiveness of existing SCM practices and continuous monitoring. The objective of the research was to check whether supply chain management practices (SCMPs) improve the supply chain's operational performance (SCOPer) or not. To achieve the objective, the role of Information and Communication Technologies (ICTs) is vital as it is associated directly or indirectly throughout the supply chain pipeline. The research found that the companies which were carefully monitoring and implementing the SCMPs effectively had improved their supply chain operational performances. This research could further be explored in other sectors/industries.