Knowledge and Knowledge Management in the Social Media Age

被引:57
|
作者
Hemsley, Jeff [1 ,2 ]
Mason, Robert M. [1 ,2 ]
机构
[1] Univ Washington, Informat Sch, Seattle, WA 98195 USA
[2] Univ Washington, Informat Sch iSch, Seattle, WA 98195 USA
基金
美国国家科学基金会;
关键词
knowledge; knowledge management; social media; virality; knowledge ecosystem; ORGANIZATIONAL KNOWLEDGE; DYNAMIC THEORY; INFORMATION; BLOG; CAPABILITIES; COMMUNITIES; ACQUISITION; PERSPECTIVE; TECHNOLOGY; DEFINITION;
D O I
10.1080/10919392.2013.748614
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Social media comprise the set of tools identified as blogs, wikis, and other social networking platforms that enable people to connect, communicate, and collaborate. These tools create a dynamic, complex information infrastructure that enables easier, faster, and more widespread sharing of information. These affordances make possible phenomena such as viral processes, and they can change how we are able to work and organize. This article explores the impact of this emerging knowledge ecosystem (KE) on some prominent characteristics of knowledge and knowledge management (KM) models through an exploratory critical review of popular epistemological perspectives and conceptual foundations underlying KM models. We find that this emerging KE requires a revisiting of both the social aspects of knowledge creation and some popular notions of enterprise knowledge management.
引用
收藏
页码:138 / 167
页数:30
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