Tools for Human-Product Collaborative Development of Intelligent Product Service Systems

Intelligent products, having cyber physical features, are best candidates for building Intelligent Product Service Systems (IPSS), in which integrated products and services provide a higher level of intelligence. Such IPSS may actively provide feedback on their use, which in turn may support the development of new IPSS. The objective is to develop a set of tools to establish a Collaborative Network, where both human actors and products themselves can collaborate and contribute to the development of such IPSS. The tools support involvement of various stakeholders within the Collaborative Networks. Several tools, such as a tool to select sensors and intelligent features at the products, a tool to model context under which IPSS is used, as well as tools to provide feedback on the IPSS use are defined. The paper presents as well the application of the proposed concept in machine industry.