Electronic bulletin boards: New form of consumer complaint behavior

被引：0

|

作者：

Inks, SA ^{[1
]}

Mansfield, PM ^{[1
]}

机构：

[1] UNIV MEMPHIS,FOGELMAN COLL BUSINESS & ECON,DEPT MKT,MEMPHIS,TN 38152

来源：

1996 AMA EDUCATORS' PROCEEDINGS, VOL 7 - ENHANCING KNOWLEDGE DEVELOPMENT IN MARKETING | 1996年 / 7卷

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D O I：

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中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

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页码：42 / 43

页数：2

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