User Assistance for Complex Systems

被引：0
|
作者：
Pierce, Robert [1 ]
机构：
[1] IBM Corp, Watson Core Technol, Armonk, NY 10504 USA
来源：
SIGDOC '12: PROCEEDINGS OF THE 30TH ACM INTERNATIONAL CONFERENCE ON DESIGN OF COMMUNICATION | 2012年
关键词：
Software documentation; User assistance; User technologies; Computer documentation; Information development; Best practices; Development process; Software development; Usability; Information architecture; Task-based design; Task modeling; Personas;
D O I：
暂无
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
There is much opportunity for innovation in the areas of design, development, and delivery of technical communication for "systems of systems." Systems can be extremely complex, and contain many subsystems and components. The presentation of technical communication for a system of systems adds layers of complexity both to explaining the basic concepts of the system and all the details required for each area of the system that may be applicable to each type of user or role, function, and operation. It becomes more critical and yet more difficult to provide clear and comprehensive overviews and details of a system and its subsystems and components, as the complexity increases.
引用
收藏
页码：9 / 16
页数：8
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