Quality management and Web 2.0 tools embedded in the agile approach for education

Throughout time, quality has gained popularity and has been implemented in various occupational fields, leading to debates and discussions about the role of quality and quality management in the education sector. The necessity of ensuring quality is, however, not the only thing that has made an impact on the educational process, it being a cumulative effort of more forces, with ICT (Information and Communication technologies) and web technologies being some of them. Using ICT in education was always a challenge to enhance learning, especially when it comes to using web 2.0 elements that include blogging. The paper explores the following aspects: (1) Combining gamification elements in class blogs, adding extra enhancements to learning which can be reflected in the student's blogs posts and can be measured using Google analytics and (2) Using quality management tools and creativity techniques to ensure quality for each stage of teacher/student blogging cycle. The purpose of the research is to emphasize an original path to ensure quality in education by integrating quality management tools and web 2.0 tools and using highly effective development approaches such as the ones embodied by the Agile approach.