Usability and Interaction Evaluation on Breakfast Delivery Mobile App: Users' Experience Expectations

被引：1

作者：

Guimaraes, Marcelo A. ^{[1
]}

Renzi, Adriano B. ^{[1
]}

机构：

[1] SENAC Serv Nacl Aprendizagem Comercial, Interact Design Program, Rua Santa Luzia 735, Rio De Janeiro, Brazil

来源：

ADVANCES IN USABILITY, USER EXPERIENCE AND ASSISTIVE TECHNOLOGY | 2019年 / 794卷

关键词：

Human-computer interaction; Usability; User experience; Think-aloud Protocol;

D O I：

10.1007/978-3-319-94947-5_57

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

The experimental project Fornada, a system for breakfast delivery, is part of the post-graduate interaction design program at Senac, which encourages students to work with project development, and its several research stages, considering market's opportunities, society's needs and users' expectations. This paper describes, based on users' experience journey planning, the usability evaluation phase, using the Think-aloud Protocol method. The method execution is detailed, following Villanueva (2009) and Renzi and Freitas' (2014) directives. Results are presented following the sequential interaction with a mobile within the experience journey.

引用

页码：564 / 573

页数：10

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