Public-Private Sector Comparisons of Nurses' Work Harassment Using Set: Italy and Australia

被引：29

作者：

Brunetto, Yvonne ^{[1
]}

Xerri, Mathew ^{[2
]}

Trinchero, Elisabetta ^{[3
]}

Farr-Wharton, Rod ^{[4
]}

Shacklock, Kate ^{[2
]}

Borgonovi, Elio ^{[5
]}

机构：

[1] Southern Cross Univ, Dept Business & Tourism, Coolangatta, Qld, Australia

[2] Griffith Univ, Griffith Business Sch, Dept Employment Relat & Human Resources, Gold Coast Campus,Parklands Dr, Southport, Qld, Australia

[3] Univ Bocconi, SDA Bocconi, Bocconi Business Sch, Via Sarfatti 25, Milan, Italy

[4] Univ Sunshine Coast, Sch Business, Maroochydoore Dc, Qld, Australia

[5] Univ Bocconi, SDA Bocconi, Dipartimento Anal Polit & Management Pubbl, Via Sarfatti 25, Milan, Italy

来源：

PUBLIC MANAGEMENT REVIEW | 2016年 / 18卷 / 10期

关键词：

Work harassment; nurses; engagement; well-being; Social Exchange Theory; PERCEIVED ORGANIZATIONAL SUPPORT; LEADER-MEMBER EXCHANGE; HEALTH; IMPACT; MANAGEMENT;

D O I：

10.1080/14719037.2015.1114136

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Using Social Exchange Theory, this study compared the impact of nurses' workplace relationships with management and colleagues upon nurses' work harassment, psychological well-being, and engagement within the public and private sectors in both Australia and Italy. Using survey data from 1,587 nurses, SEM findings indicated that public sector nurses in Australia had the lowest satisfaction with supervision, higher work harassment, and lower engagement and psychological well-being, than the other groups. The implications include that poor workplace relationships enable work harassment and therefore management upskilling is required along with changes in performance measures to ensure greater nurse well-being and engagement.

引用

页码：1479 / 1503

页数：25

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