Exploring the relationship among teachers' emotional intelligence, emotional labor strategies and teaching satisfaction

被引：132
|
作者：
Yin, Hong-biao [1 ]
Lee, John Chi Kin [2 ]
Zhang, Zhong-hua [3 ]
Jin, Yu-le [2 ]
机构：
[1] Chinese Univ Hong Kong, Fac Educ, Dept Curriculum & Instruct, Shatin, Hong Kong, Peoples R China
[2] Southwest Univ, Fac Educ, Chongqing 400715, Peoples R China
[3] Univ Melbourne, Assessment Res Ctr, Melbourne, Vic 3000, Australia
来源：
TEACHING AND TEACHER EDUCATION | 2013年 / 35卷
关键词：
Teacher emotion; Emotional intelligence; Emotional labor; Teaching satisfaction; China; SECONDARY-SCHOOL TEACHERS; JOB-SATISFACTION; BURNOUT; SCALE; PERSONALITY; VALIDATION; LEADER;
D O I：
10.1016/j.tate.2013.06.006
中图分类号：
G40 [教育学];
学科分类号：
040101 ; 120403 ;
摘要：
The results of a survey of 1281 Chinese school teachers support a second-order factor structure of emotional intelligence. It is found that teachers' emotional intelligence has a significant impact on teaching satisfaction and their use of two emotional labor strategies, i.e., deep acting and expression of naturally felt emotions, but it is not a significant predictor of surface acting. Among the three emotional labor strategies, only expression of naturally felt emotion significantly influences teaching satisfaction. These findings could be explained by differences in the nature of various emotional labor strategies. Implications for teaching and teacher education are put forward. (c) 2013 Elsevier Ltd. All rights reserved.
引用
收藏
页码：137 / 145
页数：9
相关论文
共 50 条
  • [1] Emotional intelligence, emotional labor strategies and satisfaction of secondary teachers in Pakistan
    Pervaiz, Sonia
    Ali, Amjad
    Asif, Muhammad
    [J]. INTERNATIONAL JOURNAL OF EDUCATIONAL MANAGEMENT, 2019, 33 (04) : 721 - 733
  • [2] The effect of teachers' emotional labour on teaching satisfaction: moderation of emotional intelligence
    Yin, Hongbiao
    [J]. TEACHERS AND TEACHING, 2015, 21 (07) : 789 - 810
  • [3] Emotional intelligence, emotional labor, and job satisfaction among physicians in Greece
    Aristea Psilopanagioti
    Fotios Anagnostopoulos
    Efstratia Mourtou
    Dimitris Niakas
    [J]. BMC Health Services Research, 12
  • [4] Emotional intelligence, emotional labor, and job satisfaction among physicians in Greece
    Psilopanagioti, Aristea
    Anagnostopoulos, Fotios
    Mourtou, Efstratia
    Niakas, Dimitris
    [J]. BMC HEALTH SERVICES RESEARCH, 2012, 12
  • [5] School headmasters' emotional intelligence and teachers' job satisfaction: Moderation effect of emotional labor
    Toprak, Mustafa
    Savas, Ahmet Cezmi
    [J]. NEW HORIZONS IN ADULT EDUCATION AND HUMAN RESOURCE DEVELOPMENT, 2020, 32 (02): : 4 - 18
  • [6] Emotional intelligence and emotional labor acting strategies among frontline hotel employees
    Kim, Taegoo
    Yoo, Joanne Jung-Eun
    Lee, Gyehee
    Kim, Joungman
    [J]. INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2012, 24 (07) : 1029 - 1046
  • [7] Perceived emotional intelligence and life satisfaction among university teachers
    Augusto Landa, Jose Maria
    Lopez-Zafra, E.
    Martinez de Antonana, R.
    Pulido, M.
    [J]. PSICOTHEMA, 2006, 18 : 152 - 157
  • [8] A Study of the Emotional Labor's Emotional Labor Loading and Job Satisfaction : Emotional Intelligence as a Moderator
    Chang, Po-Chien
    [J]. 2013 INTERNATIONAL CONFERENCE ON MANAGEMENT INNOVATION AND BUSINESS INNOVATION (ICMIBI 2013), PT II, 2013, 16 : 384 - 389
  • [9] The Relationship between Emotional Intelligence and Burnout among EFL Teachers Teaching at Private Institutions
    Esmaili, Razie
    Khojasteh, Laleh
    Kafipour, Reza
    [J]. PERTANIKA JOURNAL OF SOCIAL SCIENCE AND HUMANITIES, 2018, 26 (03): : 1595 - 1616
  • [10] Teaching the teachers: emotional intelligence training for teachers
    Hen, Meirav
    Sharabi-Nov, Adi
    [J]. TEACHING EDUCATION, 2014, 25 (04) : 375 - 390
12345