Heuristics to Evaluate the Usability of Ubiquitous Systems

被引：6

作者：

Rocha, Larissa C. ^{[1
]}

Andrade, Rossana M. C. ^{[1
]}

Sampaio, Andreia L. ^{[2
]}

Lelli, Valeria ^{[1
]}

机构：

[1] Fed Univ Ceara UFC, Grp Comp Networks Software Engn & Syst GREat, Fortaleza, Ceara, Brazil

[2] Fed Univ Ceara UFC, Campus Quixada, Quixada, Brazil

来源：

DISTRIBUTED, AMBIENT AND PERVASIVE INTERACTIONS, DAPI 2017 | 2017年 / 10291卷

关键词：

Heuristic evaluation; Usability evaluation; Qualitative evaluation; Quality characteristic; Ubiquitous systems;

D O I：

10.1007/978-3-319-58697-7_9

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

While the ubiquitous systems have characteristics that modify the way the user interacts with the systems, Human-Computer Interaction area studies forms of interaction, with usability being one of the main quality criteria. One of the methods used to evaluate usability is Heuristic Evaluation. In the case of ubiquitous systems, that have characteristics such as mobility and context awareness, Nielsen's heuristics, which are widely used in conventional systems, do not focus on these particularities. Therefore, this work proposes specific heuristics to evaluate the usability of ubiquitous systems. Empirical studies and questionnaires were applied with experts in order to evaluate the proposed heuristics. The results point to improvements in both the way of conducting the evaluation and in the heuristics. From these results, the proposed heuristics were refined.

引用

页码：120 / 141

页数：22

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