Overcoming resistance to changes in information technology organizations

This paper discusses an analysis of how to overcome resistance to changes in Organizations in general and more specifically in IT. For this analysis work will address what is the resistance to change and how it is presented in an organization and, from these definitions, presents some actions to be taken to minimize this resistance. The world is going through major changes, where changes are constant. Companies need to adapt and seek continuous improvement, not only to compete but to survive. This study aims to examine previous studies on resistance and show that it is not an obstacle, but rather, it may be useful in the management of change since they find out their causes and sources to overcome them. (C) 2012 Published by Elsevier Ltd. Selection and/or peer review under responsibility of CENTERIS/SCIKA - Association for Promotion and Dissemination of Scientific Knowledge