Proposing an approach for evaluating e-learning by integrating critical success factor and fuzzy AHP

By advancing information and communication technology (ICT), e-learning is emerged as a modern educational paradigm. This online learning environment improves the delivery of teaching content, knowledge sharing among trainees, social interaction and so forth. Regarding mass investment for e-learning solutions which don't meet their original objectives, e-learning performance assessment remains crucial. E-learning appraisal assists managers of educational institutes by revealing weak and strength aspects of these initiatives and creates opportunity to improve and make effective e-learning systems. This paper aim is to introduce a new approach to e-learning system assessment by identify and prioritize the preliminary e-learning critical success factors (CSFs) or enablers that need to be concentrated by universities and educational institutes using "Ftitzy analytic hierarchy Process (FAHP) method. The result of such performance evaluation subsequently acts as informative tools for developing e-learning systems plan.