Interpersonal Counterproductive Work Behaviors: Distinguishing Between Person-Focused Versus Task-Focused Behaviors and Their Antecedents

被引:30
|
作者
Ho, Violet T. [1 ]
机构
[1] Univ Richmond, Robins Sch Business, Richmond, VA 23173 USA
关键词
Interpersonal counterproductive work behaviors; Task-focused counterproductive work behaviors; Person-focused counterproductive work behaviors; Deviant behaviors; Relational stressor; Social networks; Work dependence relationship; Negative-affect relationship; Trait competitiveness; ORGANIZATIONAL CITIZENSHIP BEHAVIOR; SOCIAL NETWORKS; NEGATIVE RELATIONSHIPS; WORKPLACE AGGRESSION; FELT ACCOUNTABILITY; JOB DEMANDS; STRESSORS; COMPETITIVENESS; DEVIANCE; DIMENSIONALITY;
D O I
10.1007/s10869-012-9256-7
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose This study proposes a nuanced perspective for conceptualizing interpersonal counterproductive work behaviors (ICWBs) by distinguishing them into behaviors that hinder other workers' task performance (task-focused ICWBs), and those that are personal in nature (person-focused ICWBs). A relational stress perspective is adopted to examine work-based dependence relational stressor and negative-affect relational stressor as predictors of each category of behavior, with trait competitiveness as a moderator. Design/Methodology/Approach Deductive and inductive approaches were used to generate items measuring each type of ICWBs, and the two-factor ICWB structure was validated using data from 136 respondents. Data from a different sample of 125 employees from two organizations were used to test the hypothesized model. Findings Work-dependence relational stressor predicted task-focused ICWBs, while negative-affect relational stressor predicted both forms of ICWBs. Trait competitiveness moderated these relationships in different ways. Implications This study addresses researchers' call for fine-grained research that examines specific forms of CWBs and their underlying causes. It demonstrates that ICWBs can go beyond the traditional person-focused behaviors that target other workers' well-being, to encompass task-focused behaviors that directly impact their performance. By revealing that different relationships at work predict such behaviors, this study informs organizations on how to manage and deter such behaviors among employees. Originality/Value This is the first study to distinguish ICWBs into those that are task-focused and person-focused, to provide a validated measure of these two types of behaviors, and to propose and test a model where workplace relationships differently predict such behaviors, moderated by individual's competitiveness.
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页码:467 / 482
页数:16
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