Service Lifecycle Management

被引：9
|
作者：
Fischbach, Michael [1 ]
Puschmann, Thomas [2 ]
Alt, Rainer [3 ]
机构：
[1] Univ St Gallen, Inst Informat Management, CH-9000 St Gallen, Switzerland
[2] Business Engn Inst, CH-9000 St Gallen, Switzerland
[3] Univ Leipzig, Inst Informat Syst, D-04109 Leipzig, Germany
来源：
BUSINESS & INFORMATION SYSTEMS ENGINEERING | 2013年 / 5卷 / 01期
关键词：
Service Description; Hewlett Packard; Service Portfolio; Payment Transaction; Customer Relationship Management System;
D O I：
10.1007/s12599-012-0241-5
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
[No abstract available]
引用
收藏
页码：45 / 49
页数：5
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