Ergonomics and Simulation Tools for Service & Industrial Process Improvement

Human interaction within designed processes is a really important factor in how efficiently any process will operate. How a human will function in relation to a process is not easy to predict. All the ergonomic considerations traditionally have been evaluated outside of the 3D product design. Nowadays technologies of 3D process design and simulation tools give us this opportunity from the earliest stages of the design process. Also they can be used to improve current process in order to increase human comfort, productivity and safety. This work shows a methodology using 3D design and simulation tools to improve industrial and service process. This methodology has as an objective the detection, evaluation, control of work-related musculoskeletal disorders (WMSDs).