Sensitive Business Processes Representation: A Multi-dimensional Comparative Analysis of Business Process Modeling Formalisms

This paper presents a multi-perspective evaluation framework for assessing the expressiveness of current widely used business process modeling formalisms, in order to select the most suitable for representing sensitive business processes (SBPs) to improve the identification of crucial knowledge that is mobilized by these processes. Aiming at SBPs, a specific framework that helped previously to build a business process meta-model for knowledge identification is applied in a systematic manner in order to evaluate a number of currently available BPM formalisms under six perspectives, namely functional, organizational, behavioral, informational, intentional and knowledge perspectives. Furthermore, the result of the evaluation led us to justify the choice of the better one positioned nowadays, the standard BPMN 2.0. Besides, we have illustrated the practical applicability of this notation on a medical process in the context of the organization of protection of the motor disabled people of Sfax-Tunisia.