Emotional Job Resources and Emotional Support Seeking as Moderators of the Relation Between Emotional Job Demands and Emotional Exhaustion: A Two-Wave Panel Study

被引:34
|
作者
Van de Ven, Bart [1 ]
van den Tooren, Marieke [2 ]
Vlerick, Peter [1 ]
机构
[1] Univ Ghent, Dept Personnel Management Work & Org Psychol, B-9000 Ghent, Belgium
[2] Tilburg Univ, Dept Social Psychol, Tilburg, Netherlands
关键词
job demands; job resources; emotional support seeking; emotional exhaustion; technology sector; RECIPROCAL RELATIONSHIPS; WORK; BURNOUT; PERFORMANCE; PREDICTOR; STRESSORS; HEALTH; STRAIN;
D O I
10.1037/a0030656
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
In the present study, the relation between emotional job demands and emotional exhaustion was investigated, as was the moderating role of emotional job resources and emotional support seeking on this relation. We hypothesized a positive lagged effect of emotional job demands on emotional exhaustion, and proposed that this relation is weakened by the availability of emotional job resources. Furthermore, it was hypothesized that this stress-buffer effect of emotional job resources would be stronger for employees high on emotional support seeking (3-way interaction). A 2-wave survey study with a 1-year time lag was conducted among 711 employees in the technology sector. Results showed that emotional job demands are least likely to result in emotional exhaustion when employees are provided with high emotional job resources and score high on emotional support seeking.
引用
收藏
页码:1 / 8
页数:8
相关论文
共 50 条
  • [1] Emotional job demands and emotional exhaustion in teachers
    Tuxford, Linda M.
    Bradley, Graham L.
    [J]. EDUCATIONAL PSYCHOLOGY, 2015, 35 (08) : 1006 - 1024
  • [2] EMOTIONAL INTELLIGENCE, EMOTIONAL EXHAUSTION, AND JOB PERFORMANCE
    Moon, Tae Won
    Hur, Won-Moo
    [J]. SOCIAL BEHAVIOR AND PERSONALITY, 2011, 39 (08): : 1087 - 1096
  • [3] Workplace learning and emotional exhaustion in the Job Demands-Resources model
    Van Ruysseveldt, Joris
    Taverniers, John
    [J]. GEDRAG & ORGANISATIE, 2010, 23 (02): : 118 - 135
  • [4] Job demands, job resources and safety outcomes: The roles of emotional exhaustion and safety compliance
    Li, Feng
    Jiang, Li
    Yao, Xiang
    Li, YongJuan
    [J]. ACCIDENT ANALYSIS AND PREVENTION, 2013, 51 : 243 - 251
  • [5] Relation between job strain and emotional exhaustion in university teachers
    Martin-del-Rio, B.
    Solanes, A.
    Benavides, G.
    Martinez, F.
    [J]. PSYCHOLOGY & HEALTH, 2009, 24 : 260 - 260
  • [6] Emotional labour, emotional exhaustion and job satisfaction in the hospitality industry
    Amissah, Eunice Fay
    Blankson-Stiles-Ocran, Sarah
    Mensah, Ishmael
    [J]. JOURNAL OF HOSPITALITY AND TOURISM INSIGHTS, 2022, 5 (05) : 805 - 821
  • [7] The Role of Job Demands and Job Resources in the Development of Emotional Exhaustion, Depression, and Anxiety Among Police Officers
    Maria, Andreas Santa
    Woerfel, Franziska
    Wolter, Christine
    Gusy, Burkhard
    Rotter, Max
    Stark, Sabine
    Kleiber, Dieter
    Renneberg, Babette
    [J]. POLICE QUARTERLY, 2018, 21 (01) : 109 - 134
  • [8] Challenge and Hindrance Job Demands, Job Resource, and Their Relationships with Vigor and Emotional Exhaustion
    Lin Lin
    Siu Oi-ling
    Shi Kan
    Bai Xin-wen
    [J]. 2009 INTERNATIONAL CONFERENCE ON MANAGEMENT SCIENCE & ENGINEERING (16TH), VOLS I AND II, CONFERENCE PROCEEDINGS, 2009, : 1098 - +
  • [9] Job demands, organizational justice, and emotional exhaustion in prison officers
    Clements, Andrew James
    Kinman, Gail
    [J]. CRIMINAL JUSTICE STUDIES, 2021, 34 (04) : 441 - 458
  • [10] The effects of job demands and resources on turnover intention: The mediating roles of emotional exhaustion and depersonalization
    Park, Soo Kyung
    Rhee, Min-Kyoung
    Lee, Seon Woo
    [J]. WORK-A JOURNAL OF PREVENTION ASSESSMENT & REHABILITATION, 2021, 70 (01): : 301 - 309