Information system capabilities and firm performance: Opening the black box through decision-making performance and business-process performance

被引：94
|
作者：
Aydiner, Arafat Salih [1 ]
Tatoglu, Ekrem [2 ]
Bayraktar, Erkan [3 ]
Zaim, Selim [4 ]
机构：
[1] Istanbul Medeniyet Univ, Fac Polit Sci, TR-34000 Istanbul, Turkey
[2] Ibn Haldun Univ, Sch Business, TR-34494 Istanbul, Turkey
[3] Amer Univ Middle East, Coll Engn & Technol, Kuwait, Kuwait
[4] Istanbul Sehir Univ, Coll Engn & Nat Sci, TR-34865 Istanbul, Turkey
来源：
INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT | 2019年 / 47卷
关键词：
Information system capabilities; Resource-based view; Decision-making performance; Business-process performance; Firm performance; Emerging countries; COMMON METHOD VARIANCE; RESOURCE-BASED VIEW; TECHNOLOGY CAPABILITY; MANAGEMENT CAPABILITY; ORGANIZATIONAL PERFORMANCE; COMPETITIVE ADVANTAGE; IMPACT; COMPETENCE; MODEL; STRATEGY;
D O I：
10.1016/j.ijinfomgt.2018.12.015
中图分类号：
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号：
1205 ; 120501 ;
摘要：
This study contributes to the extant literature on information management by investigating the interrelationships between information systems (IS)-related capabilities and their effects on firm performance. Using the resource-based view (RBV), a set of hypotheses is formulated to examine these links, considering the role that may be played by decision-making performance and business-process performance as mediating variables. Structural equation modeling (SEM) has been applied to a sample of 204 firms in Turkey. The test results obtained confirm the proposed serially mediating model according to which decision-making performance and business-process performance play a critical mediating role in the human resource and administrative-related IS capabilities, and firm-performance relationships. No support, however, has been found concerning the serial mediation effect between infrastructure-related IS capabilities and firm performance.
引用
收藏
页码：168 / 182
页数：15
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