MEASURING THE IMPACT OF LABOR SKILLS ON PRODUCTIVITY IN PROCESSES: CASE OF A MANUFACTURING COMPANY

This article is the product of research into two main questions: How to measure the impact of labor skills on productivity in processes? And are worker skills determining factor; for performance at the operational level in the workplace? The study was done at a textile manufacturing sector company in the Antioquia region in 2010. The research design employed was an explicative correlational field study. By means of heuristics using multiple regression statistical theory, a model was created that explain, the relationship between productivity and the worker in a spinning process with different explicative variables such as: Their technological skill, experience and hours of naming, among others. The conclusion is that the evaluated technological skill, as defined in the skills model developed in the United States by the Secretary of Labor Commission (1992). influences changes in productivity among the worker. through Its "technological reparation" component. The contribution of experience to productivity is also evident, particularly during the early years of work This in turn is coherent with the concept.; of the theory of quality rotation and multi-functionality at the workplace. concepts in accordance with participative theories of administration The proposed association model explains the 6390 variability in productivity (adjusted). The way in which organizational and behavioral factors influence performance variability remains to be determined.