Paediatric telephone triage and advice: the demand continues

被引：7
|
作者：
Hanson, RM
Exley, BJ
Ngo, P
Fitzpatrick, MP
Petering, EL
Matthews, SJ
Lechner, D
Daniels, CJ
机构：
[1] Childrens Hosp, Informat Serv, Westmead, NSW 2145, Australia
[2] Childrens Hosp, Greater Western Child Hlth Network, Westmead, NSW 2145, Australia
[3] Childrens Hosp, Emergency Dept, Westmead, NSW 2145, Australia
[4] Childrens Hosp, Nursing Support Unit, Westmead, NSW 2145, Australia
来源：
MEDICAL JOURNAL OF AUSTRALIA | 2004年 / 180卷 / 07期
关键词：
D O I：
10.5694/j.1326-5377.2004.tb05968.x
中图分类号：
R5 [内科学];
学科分类号：
1002 ; 100201 ;
摘要：
Kidsnet was established in 1997 at the Children's Hospital at Westmead as a paediatric telephone triage service. The demand for Kidsnet increased from 18 327 in 1997/98 to 22 844 in 2001/02, with an average of 1669 callers per month. Most callers were able to proceed to seeking care at a more appropriate time and were satisfied with the service provided. The service is highly valued and the advice given perceived to be accurate. Kidsnet has shown that it can play a key role in providing safe advice to families.
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页码：333 / 335
页数：3
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